Application
This unit describes the skills and knowledge required to report on the outcomes of quality audits and take appropriate follow up actions. It covers compiling audit results, preparing reports for relevant stakeholders, and negotiating follow up actions with relevant stakeholders.
The unit applies to individuals who have an established knowledge of quality auditing and are proficient in using a range of quality auditing techniques. It addresses the function performed by either an auditor having sole responsibility for the audit or an auditor required to report on quality audits as part of a quality audit team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Prepare to report audit results | 1.1 Compile audit results 1.2 Analyse compiled audit results against agreed audit plan and identify non-compliances 1.3 Consult with team members, if required |
2. Prepare final audit report | 2.1 Produce draft audit report according to audit plan 2.2 Provide draft report to relevant stakeholders and seek feedback 2.3 Finalise audit report, integrating stakeholder feedback, as required 2.4 Present final audit report to auditee and other relevant stakeholders |
3. Agree on follow up process with auditee | 3.1 Determine timeframes for any corrective action required to deal with non 3.2 Confirm corrective action follow-up procedures are agreed with relevant stakeholders |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
interpret audit results and produce a detailed audit report containing detailed analysis according to specified organisational requirements on at least two different occasions.
In the course of the above, the candidate must:
negotiate follow
use terminology relating to quality auditing.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
quality auditing principles, methods and techniques
requirements of auditing regulations
key features of technology required for producing quality auditing results and reports according to organisational requirements
presentation of corrective action requirements.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
workplace documentation including quality audit reports, checklists, and audit plans
technology required for quality auditing reporting.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Interprets and analyses information from a complex range of organisational documentation |
Writing | Develops a variety of complex documents using relevant structure, tone and vocabulary appropriate to audience, context and purpose |
Oral Communication | Participates in spoken exchanges using clear language, tone and pace Uses questioning and listening techniques to clarify understanding |
Numeracy | Collects, represents, summarises and interprets a range of statistical data |
Self-management | Monitors adherence to organisational policy/ies and procedure/s Organises, plans and sequences own workload according to timelines and organisational requirements Analyses outcomes of decisions to identify opportunities for improvement |
Teamwork | Collaborates with others to negotiate joint outcomes, playing an active role in facilitating team understanding |
Problem solving | Recognises a range of familiar problems, their symptoms and causes, actively looking for suitable corrective actions |
Initiative and enterprise | Makes a range of decisions in complex situations, taking a range of factors into account |
Technology | Uses digital tools and systems to develop reports in an effective way |
Sectors
Technical Skills – Audit and Compliance